What to say
Try: I do not need the full story right now. I just want to stay with you for a while.
Try: You do not have to perform strength with me. I can listen without fixing everything.
Try: Are you safe where you are right now?
What not to say
Do not shame him, mock him, compare him, or say he should be strong.
Do not argue with his pain. Acknowledge it first. You can guide later.
How to stay on call
Keep your voice slow. Ask him to turn on a light, open the door, drink water, and move near another person.
If immediate danger is present, prioritize emergency or professional help. Stay connected if it is safe to do so.